Privacy

Who we are

TETRODAXOL GB LIMITED is the data controller for the pH7 website and platform. We provide workflow software and infrastructure services to business customers.

What data we collect

• Identity and contact data (name, role, business contact details).
• Account and onboarding information provided by authorised users.
• Usage data and technical logs (device, browser, IP address, timestamps).
• Communications with our team (support or commercial enquiries).
• Cookie and similar technology data for essential site functionality.

How we use data

• Provide, secure, and operate the platform and related services.
• Verify users and business partners, prevent fraud, and manage risk.
• Respond to requests, provide support, and manage the relationship.
• Comply with legal obligations and maintain audit trails.
• Analyse usage to improve reliability and performance.

Lawful bases

• Contract: to deliver requested services.
• Legitimate interests: to secure and improve the platform.
• Legal obligation: to meet regulatory or legal requirements.
• Consent: for optional communications where required.

Sharing

We share data with service providers that host, operate, or secure the platform, and with professional users or partners where required by workflow. We may disclose data to regulators or law enforcement where legally required.

International transfers

If we transfer data outside the UK/EEA, we use appropriate safeguards such as standard contractual clauses or equivalent measures.

Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Retention periods are reviewed regularly and minimised wherever possible.

Security

We use access controls, encryption in transit, audit logging, and least-privilege practices to protect data. No method of transmission is completely secure, so we continually assess and improve safeguards.

Your rights

• Request access, correction, or deletion of your personal data.
• Restrict or object to processing and request portability where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the UK Information Commissioner’s Office (ICO).

Cookies

We use essential cookies to operate the site and protect sessions. Where non-essential cookies are used, we will provide notice and choices as required.

Contact

For privacy questions or requests, contact privacy@ph7.store.